Returns Policy

Some Ink Nice Returns Policy

(For non-wholesale customers)

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Quick Disclaimer
We take care to ensure that the images you see onscreen are as accurate as possible.  However, even with 100% accuracy, almost every monitor on Earth will show that same picture slightly differently.

As a result, as with any printed goods, there may be a slight variation in colour and brightness between how products appear on your computer vs in your hand.

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60 Days Returns
We have confidence in the high quality of our products.  However, if for any reason you are not happy with an item, or simply change your mind, you may return products up to 60 days from the day you've received it.

Simply send us an email at hello@someinknice.com and tell us you'd like to return something, so we know to look out for it.

Send your item to: Some Ink Nice, 19 Hythe Road, Staines, TW18 3ED, United Kingdom.

There's no obligation to give a reason - 'changed my mind' is completely fine - but any feedback about why you'd like to return it would help us improve our products and services for future customers.

Return postage is at your expense and will not be refunded.

Refunds
Once your return is received and checked, we'll process your refund and email you to confirm.  A credit will be applied to your credit card or original method of payment, within five working days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@someinknice.com.

Exchanges
If you'd like to exchange an item within 60 days, please get in touch with the details.  We're happy to exchange items, provided they're in 'as new' condition.  As with refunds, detailed above, send us an email at hello@someinknice.com, then send your item to: Some Ink Nice, 19 Hythe Road, Staines, TW18 3ED, United Kingdom.

Shipping
To return your product, you should mail your product to: Some Ink Nice, 19 Hythe Road, Staines, TW18 3ED, United Kingdom

Shipping costs for express delivery are non-refundable. If you receive a refund for damaged items returned within 30 days, the cost of return shipping will be added to your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an items worth over £50 you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

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